PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and phone number.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address and other technical information (such as browser and device type) in order to help us improve our website and user experience.
Email & SMS marketing (if applicable): With your explicit consent, we may send you emails and/or SMS messages about our store, new products and other updates. You can opt out at any time.
We process your personal information under the following lawful bases:
to perform a contract (e.g. processing your order)
to comply with legal obligations
for our legitimate interests (such as improving our services and preventing fraud)
with your consent (for marketing and certain cookies)
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for a delivery or return a purchase, we process your data as necessary to perform that contract.
For marketing purposes, we will ask for your explicit consent or provide you with a clear option to opt in.
How do I withdraw my consent?
If after you opt in, you change your mind, you may withdraw your consent at any time by:
clicking “unsubscribe” in emails
replying STOP to SMS
contacting us at contact@katthelabel.com
SECTION 3 - YOUR RIGHTS
Under UK data protection law, you have the right to:
access the personal data we hold about you
request correction of inaccurate data
request deletion of your data (where applicable)
object to or restrict processing
withdraw consent at any time
request transfer of your data to another service
To exercise these rights, contact us at contact@katthelabel.com
.
SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service, or to protect our rights, customers or business.
SECTION 5 - SHOPIFY
Our store is hosted on Shopify Inc.. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify processes your payment data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store your full credit card details after your transaction is complete.
All direct payment gateways adhere to PCI-DSS standards, helping ensure the secure handling of payment information.
For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.
SECTION 6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers (such as payment gateways and logistics providers) have their own privacy policies. We recommend reviewing their policies to understand how your personal information is handled.
Some providers may be located outside the United Kingdom. Where your data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfers to countries recognised as providing adequate protection.
Once you leave our store’s website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites.
SECTION 7 - SECURITY
To protect your personal information, we take appropriate technical and organisational measures and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with payment information, it is encrypted using secure socket layer technology (SSL). While no method of transmission over the Internet is completely secure, we follow PCI-DSS requirements and industry standards.
SECTION 8 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so that you can choose whether to accept non-essential cookies.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, persistent for 30 minutes, used for internal statistics tracking
_shopify_uniq, no data held, expires next day, counts store visits
cart, unique token, persistent for 2 weeks, stores cart contents
_secure_session_id, unique token, sessional
storefront_digest, unique token, used to determine access
We will request your consent before placing non-essential cookies. You can manage your preferences at any time.
SECTION 9 - AGE OF CONSENT
By using this site, you confirm that you are at least 16 years old, or have permission from a parent or guardian.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.
If we make material changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we use or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners.
SECTION 11 - CURRENCY & LOCATION
By using our website, you agree that we may process your IP address to determine your approximate location for the purpose of displaying local currency. This information may be stored in a temporary session cookie to maintain consistency while browsing.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or want more information, contact our Privacy Compliance Officer at contact@katthelabel.com
or by mail at:
Kat the Label
[Re: Privacy Compliance Officer]
23 Victoria St. Brighton VIC 3186
Australia