We ship from the UK!
All orders are shipped from our UK warehouse. All UK orders over £75 are shipped with free shipping*.
|
Cost |
Delivery Time* |
|
|
UK Standard |
£3.80 flat rate FREE for orders over £75 |
Royal Mail 3-5 days from dispatch |
|
UK Express |
£4.50 flat rate FREE for orders over £150 |
Royal Mail 1-2 days from dispatch |
|
UK Next Day |
£6.00 flat rate FREE for orders over £200 |
DPD Order before 2pm UK local time. *Northern Ireland and British Isles not included |
Please note, during peak seasons and sale periods, our pick pack time may be affected due to an influx of orders. Please expect your tracking within 24-48 hours from order placement.
UK:
All orders to the UK are shipped from our UK based warehouse.
Orders over £75 ship FREE from our UK warehouse.
Sometimes it can take 48 hours for tracking details to be updated, so we appreciate your patience.
If you think there is an issue with your parcel or tracking is unusual, please get in touch for assistance support@katthelabel.com
EU:
Orders to EU are shipped from our AU based warehouse.
International Orders:
If your country isn’t listed at checkout, we recommend visiting our global website: www.katthelabel.com for international shipping options.
Address Changes
Please check and double check your address is correct before you place your order. Include all street numbers, unit numbers, floors + company names where applicable. We suggest including a mobile phone number so we can contact you quickly if there are any problems.
We cannot make changes to orders once placed.
Labels are created automatically once the order is placed so we are unable to change these once manifested.
Dispatch
Our support team is based in Australia, so please note all orders will be shipped the same day that are made before 11am EST from Monday to Friday. Orders made after 11am, will be shipped the next working day. Customer support is on Melbourne, Australia time if you have reached out with an enquiry. These times may vary during peak season and sales periods.
Delivery & Order Costs
The delivery cost is a flat rate per order. All charges are in GBP. If you are shopping from a country outside the UK, the currency conversion will provide an estimate to your local currency.
The conversion provided estimates the charge in your local currency, however you will be charged in GBP.
Order Tracking
You will be emailed a tracking number on dispatch.
Thanks for shopping with Kat the Label.
If you have a specific return enquiry, please contact us.